Information on the processing of personal data (Article 13 GDPR and Article D. Lgs. 196/2003)
1. Data Controller
IT Wash srl based in Naples, ASI Acerra Area Pantano, telephone 081/844 65 40, Email firstname.lastname@example.org which manages the websites and applications ("apps") of Sangiorgio Elettrodomestici, Cosit srl, Insit srl , IT Wash srl will be the Data Controller of the personal data you have provided, which will take place within the terms and in the manner specified below.
2. Methods, purposes and legal basis of the processing
On our sites, apps and call centers you have the possibility to send us your personal data (e.g. e-mail address, name, other personal and non-personal data). The sending of these data takes place on an optional, explicit and voluntary basis, and involves their registration and storage on protected electronic media, with adequate security measures, for the purposes of the service and those further granted by you and specified below.
These data will be processed to recognize you as a user who has purchased / viewed our products and will be stored on our internal servers protected by firewalls and passwords. The disclosure of the data will be exclusively linked to the technical assistance service. Local service centers will use the data only for the purpose for which it was stored (customer support). They will not be used for marketing campaigns, telemarketing, mailing lists.
The data are processed both on digital and paper supports.
3. Collection and processing of data with automated methods - Cookies
By means of cookies, information relating to your preferences and other technical data are collected and recorded that allow a more comfortable and personalized navigation, and greater ease of use of the site itself. Cookies are used for all users of our sites and apps, even if not registered and provided they have given their consent.
Our sites and apps use the following types of cookies:
Essential technical cookies
These cookies allow the storage of your login credentials to make entering the site faster and to keep your preferences active while browsing.
Through the settings of your browser, you can also selectively prevent the setting and reading of cookies, or delete those already installed.
Finally, it can manage the selective activation and deactivation of cookies, among those controlled or controllable by IT Wash through this tool:
Acceptance and renunciation of cookies
4. Subjects to whom your data are communicated
Your data may be disclosed, for compliance with the purposes referred to in art. 2, to the following categories of recipients, based in the European Union: suppliers of administrative-accounting and legal services; Providers of technical assistance and customer care services and technicians of territorial competence.
The recipients of the data will be appointed by IT Wash as External Data Processors, pursuant to art. 28 GDPR, and will therefore be obliged to respect confidentiality and the protection of your data, in accordance with the relevant legislation.
5. Data retention period
Personal data relating to technical assistance will be stored on our servers and will not be disclosed to third parties unless there is a need to activate a repair.
6. Your rights regarding personal data
You have the right of access, rectification / integration, cancellation, limitation, opposition, portability of your data. It can also revoke or modify the consent given. You also have the right to exercise all the rights provided for by article 7 of Legislative Decree 196/2003.
You can obtain from the Data Controller or the Data Protection Officer clarifications on this Notice or the updated list of External Managers to whom your data are communicated.
You also have the right to contact the Guarantor for the Protection of Personal Data, in the cases provided for by law.
If you ask us to stop all processing of your personal data, we will not be able to continue to provide you with the products or services you have requested from us.
7. Scope of this information
This information only concerns the processing of data communicated or transmitted by you when purchasing products or through the use of the Sites or apps.
8. List of departments that will have access to your data
Your data will be visible only by the following departments:
- Information Technology - Head of IT Manager Dr. Daniele Musella
- Customer Care Service - Maria Cisotti customer service account
- Administration - Antonella Giannotti